Refund Policy

Effective Date: Aug 28, 2024

Welcome to MohammadBarham.com. Your satisfaction is our top priority, and we strive to provide the best products and services. This Refund Policy outlines the circumstances under which we offer refunds for our products and services.

1. Digital Products and Downloads

Due to the nature of digital products, all sales of downloadable digital products (such as eBooks, graphic design source files, video productions, courses, and software) are final and non-refundable. We do not accept returns or offer refunds once the product has been downloaded or accessed.

If you encounter any issues with your digital download, please contact our support team at [your email address] within 7 days of your purchase, and we will do our best to resolve the issue.

2. Online Courses and Subscriptions

All sales of online courses and software subscriptions are non-refundable. Once access is granted to the course material or subscription, no refunds will be issued.

However, if you are unable to access the course or subscription service due to technical issues, please reach out to our support team at support@mohammadbarham.com within 7 days of purchase. We will work diligently to resolve any access problems.

3. Services (Web Design, Hosting, and Digital Marketing)

Refunds for services such as web design, hosting, and digital marketing are considered on a case-by-case basis. Refunds may be granted in the following circumstances:

• Service Not Delivered: If the service you paid for has not been delivered or initiated as agreed, you may be eligible for a full or partial refund.
• Cancellation by MohammadBarham.com: If we cancel a service due to unforeseen circumstances or our inability to fulfill the service, you will receive a full refund for your last month or the remaining months in a yearly subscription. However, we do not offer refunds for downloadable digital products such as eBooks, graphic design source files, video productions, courses, etc.

To request a refund for services, please contact our support team at support@mohammadbarham.com with your order details and reason for the refund request. Our team will review your request and respond within 5 business days.

4. Payment Disputes

If you believe there was an error with your payment, or if you have been charged incorrectly, please contact us immediately at refund@mohammadbarham.com. We will investigate the issue and, if an error is found, process a refund or adjust the charge as appropriate.

5. How to Request a Refund

To request a refund, please follow these steps:

1. Contact Us: Email us at refund@mohammadbarham.com with your order number, details of the purchase, and a detailed reason for your refund request.
2. Review: Our support team will review your request and may contact you for additional information.
3. Decision: We will notify you of our decision regarding your refund request within 5 business days.

6. Changes to this Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and we encourage you to review our Refund Policy periodically to stay informed of any updates.

7. Contact Us

If you have any questions about this Refund Policy, please contact us at:

Email: support@mohammadbarham.com

Website: MohammadBarham.com